knitlink brings customers, manufacturers and agencies closer together
Mayer & Cie. circular knitting machines are used to produce knitted goods of all kinds: from fabrics for home textiles, sportswear, nightwear and swimwear, seat covers and underwear through to technical textiles. The knitting machines are installed around the world, in large factories as well as in very small businesses.
The aim of knitlink is to make working with Mayer machines easier for every user and to improve their results. knitlink therefore works on a machine-specific basis. That makes the usage of knitlink independent of the size of a factory. With knitlink the operator can monitor his machines from any location and see all relevant data: from speed and downtimes to the efficiency of the individual machines or the entire machine park. The connection to the machine works via a cloud-based solution with the ADAMOS IIoT platform. This solution meets the highest security standards.
Remote support of the machines is also possible thanks to the IIoT solution. Through the use of mixed-reality glasses Mayer & Cie. enables technicians to provide much more efficient guidance than before when dealing with user queries or minor maintenance tasks.
The third component which knitlink will have at its disposal as from 2020 is a web shop. Here, users will be able to order their spare parts and consumables without language barriers or limiting business hours.
In the future, knitlink will be expanded to include additional components to bring customers, manufacturers and local representatives even closer together. All measures are to culminate in a web-based customer portal where customers can access the desired information on all their machines and applications at any time.