As-a-Service' is the term used to describe the business model targeted by servitization. It is characterized by a strong focus on the use of a product or the result to be achieved for the customer. Different offerings from the lifecycle of a product are combined with each other. The customer is given continuous access to the digital and/or physical product itself. On the other hand, a range of services are integrated into the 'as-a-service' offering. Depending on the customer's needs, these include, for example: Delivery, installation, commissioning, supplies, maintenance, repair, spare parts, cloud-based software, upgrades, updates, performance guarantees, financing, training, consulting and decommissioning.
Examples of 'as-a-Service' models:
Software-as-a-Service: e.g. software applications available in the ADAMOS STORE.
Equipment-as-a-Service: e.g. DMG MORI PAYZR
Fleet-as-a-Service: e.g. Jungheinrich Power Buy The Hour
Component-as-a-Service: e.g. SKF Rotation-as-a-Service
Consumable-as-a-Service: e.g. Mader Druckluft Pay-per-use